Who we are

This website is operated by Glow Up by Jodie Elleanor ("we", "us", "our"), a hair, makeup and academy business based in Aylesbury, Buckinghamshire. We are the data controller for the personal information collected through this site and our services.

Information we collect

We may collect the following information when you interact with us:

• Your name, email address and phone number when you enquire, book, or download a guide.
• Answers you provide in our academy quiz (goals, experience level and interests).
• Booking, payment and appointment details when you use our services.
• Technical information such as browser type, device and pages visited via cookies and analytics.

How we use your information

• To deliver the services, guides or resources you have requested.
• To contact you about bookings, courses or enquiries.
• To send marketing emails about the academy and salon (only where you have opted in). You can unsubscribe at any time.
• To improve our website, content and offerings.
• To meet our legal, tax and accounting obligations.

Cookies

We use cookies and similar technologies to make the site work, remember your preferences and understand how visitors use the site. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can change your choice by clearing your browser storage for this site.

Sharing your information

We never sell your data. We share it only with trusted providers who help us run the business, such as our website hosting, email delivery, booking and payment platforms. These providers are bound to protect your information and use it only for the purposes we specify.

How long we keep it

We keep personal information only for as long as necessary for the purposes described above, or as required by law (for example, financial records for HMRC).

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict use of your personal data, and to object to marketing at any time. To exercise any of these rights, email us at jodie.watton@icloud.com.

Contact us

For any questions about this policy or how we handle your information, please get in touch.